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order 8281439 cant get my gold

i bought gold in archeage and seller is online. but it got stuck on verfying. wht the hell that is supposed to mean. i did something missing? seller needs to verify? it has been hours. cant even connect to live chat because it says order is not varified yet. the entire system doesnt make sense

Hi Cihan,

Please email to for our respective team assist you regarding this matter.

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