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Seller not responding

Still waiting to hear back from seller for account details if it says 5 hours it should mean that! time I purchased account was 233pm. Yesterday afternoon and still no response.

Hi Laurence,

Kindly be informed that we are in the midst to be in touch with the seller to expedite the delivery of your order (8616137). Kindly allow us some time while we contact the seller and we would notify you immediately once seller ready to deliver. 

Thank you and we apologize for any inconvenience caused.

It appears that you have received the new order you made (8624395) with the refunded store credits. Please let us know if you have any questions by emailing us at 

Thank you. 

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