Hi, payment has been done but it says no payment was made.
We have checked on the transaction but we are unable to locate the payment for your order. If your account has been charged, kindly provide a screenshot/image of your payment receipt to firstname.lastname@example.org. Once we have your receipt, our finance department will check on the updates of your payment. This may take up to 24 working hours for payment confirmation.If your account is not charged with any amount, you may just cancel/ignore the pending order and proceed to place new orders. Thank you.