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In game clash of clans top up order no #8894252

Hi I have placed an order on 26th July for clash of clans gems top up now 4 th day still not received which is not good. Spoke to seller who has described that there is a problem advised to wait or get a refund. Seller has stopped responding therefore how do I go about getting a fecund as costing me money waiting for my ord r ?

We apologize for the issue with your order. Your order has been cancelled and refunded in Store Credits into your G2G account.You may place a new order with us using the Store Credits available. Thank you.

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