The order has updated and started the 72 hour clock to confirm delivery. However, when I want to use the built-in chat via shasso as stated in the email it says that the order must be in processing. The status is clearly processing, I have no idea what's going in here.
Can someone help me please, or can the seller contact me?
His name is FastFlux
HI matthieu19 ,
We have escalated your order for cancellation and will notify you by email once we have received the updates on this matter. We thank you for your patience and please accept our sincere apologies for any inconvenience caused.