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Seller hasn’t delivered and is not replying to messages

I bought from a seller who had a 1 hour delivery time. It has now been 4 days since the purchase date and he still has not delivered the goods. He also has not replied to any messsages since the day of purchase. Can I get a refund because this is just BS. Order number: 10264986

1 person has this problem

I have the same issue. They had 6 hours to deliver it and it has been 1 day and they have not responded to any messages.

 same problem for a 5 minute service as advertised. waited, waited, then a  thing said 6 hour delivery then a guy said there is a problem and he will notify me and all that started 12 hours ago!!
ORDER №10323050

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