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payment said recieved but to contac G2G.

I purchased a account the payment says recieved on order but with a payment issue message below. My bank has the amount pending. I have all that is needed for verification, only thing would be my ID address would not match my billing address on my card, due to me not going and ordering a new ID just to have address changed on it. I've used the payment method many of time for account purchases and never had this issue.

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