G2G Support Center

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Why is my account suspended or restricted?

Account suspension and restriction can occur due to, but not limited to the following reasons:

- Private deal or transacting outside of G2G

- Suspicious behaviour or fraudulent activities

- Anomalies in account activity

- Violation of Terms of Service

- Fraudulent claim such as filing for a chargeback after receiving an order

- Asking users to complete the transaction before delivering the order

- Creating multiple accounts

- Exploitation of G2G Marketplace system

- Harassment, spamming, abuse and any inappropriate behavior

If you feel that you have been wrongfully suspended, you may appeal by contacting our customer support.

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