Recent articles

• How Do I Change My Registered Email Address

  To update your registered email address :  1. Log in to your G2G account,...

• What Should I Do If My Order Is Still Pending / Verifying / Was Canceled After Payment?

  For Singapore users, please refer to this article Although this is a rare...

• How Do I Open a Trade Dispute or Escalate an Issue?

  The process for reporting or escalating an issue depends on the product type...

• How Do I Change My Username / Nickname / Store Name?

  You can update your username on G2G by following the steps below: Steps to ...

• Guidelines on Payment Account and Withdrawal for Sellers

  Note for Singapore users: Please refer to this article for region-specifi...

• Withdrawal request schedule & fee for Singapore Sellers

  In accordance with our Terms of Service, upon Sellers’ registration on the G...