Effective 21 October 2026, 3:30 PM (GMT+8), G2G has updated how EU Value-Added Tax (VAT) is applied. VAT is charged at the customer’s own EU country rate (17%–27%) and now applies differently depending on the product group and whether you are a buyer or a seller. The exact amount is shown during checkout and in your transaction details.
What changed
- Previously: EU VAT was charged on the seller’s commission fee only, when the buyer was in the EU. Buyers were not charged.
- Now: EU VAT is applied by product group, and EU buyers may now see VAT on their purchase, while sellers outside the EU are no longer charged EU VAT on commission.
Product groups
- ESS (Electronically Supplied Services): Game Coins, Items, Skins, Accounts, Top-Up / DTU, CD Keys, Platform Engagement, and Gift Cards.
- Non-ESS services: GamePal, Game Coaching, Boosting, and Rent Time Services (Tipping is handled as a separate non-ESS case).
How EU VAT applies now
| Group | EU buyer pays VAT on | EU seller pays VAT on |
| ESS products | Product price + processing fee | Nothing |
| Non-ESS services | Processing fee only | Commission fee + disbursement fee |
| Tipping | Processing fee only (not the tip itself) | Commission fee |
- Sellers outside the EU are not charged EU VAT on commission for any group.
- The VAT rate is the customer’s own EU country rate (17%–27%) — see the table below.
- VAT applies regardless of the payment currency used.
- The disbursement fee is the fee charged when a seller withdraws their Seller Credit (also called the withdrawal fee). EU sellers of non-ESS services now see VAT on this fee in addition to commission — see “What Is G2G’s Payout Schedule and How Transparent Are the Fees?” for the fee by withdrawal method.
EU VAT rates by country
| Country | Rate | Country | Rate | Country | Rate |
| Austria | 20% | France | 20% | Malta | 18% |
| Belgium | 21% | Germany | 19% | Netherlands | 21% |
| Bulgaria | 20% | Greece | 24% | Poland | 23% |
| Croatia | 25% | Hungary | 27% | Portugal | 23% |
| Cyprus | 19% | Ireland | 23% | Romania | 21% |
| Czechia | 21% | Italy | 22% | Slovakia | 23% |
| Denmark | 25% | Latvia | 21% | Slovenia | 22% |
| Estonia | 24% | Lithuania | 21% | Spain | 21% |
| Finland | 25.5% | Luxembourg | 17% | Sweden | 25% |
Rates are set by each country and may change in line with local regulations.
FAQ
Q : I’m an EU buyer, why am I seeing VAT now?
A : EU VAT now applies to EU purchases: on the product price + processing fee for ESS products, or on the processing fee only for non-ESS services and tips, at your country’s rate.
Q : What are ESS and non-ESS products?
A : ESS covers Game Coins, Items, Skins, Accounts, Top-Up/DTU, CD Keys, Platform Engagement, and Gift Cards. Non-ESS covers GamePal, Game Coaching, Boosting, Rent Time Services, and Tipping.
Q : I’m a seller outside the EU, does this affect me?
A : No — sellers outside the EU are not charged EU VAT on commission.
Q : I’m an EU seller, what changed for me?
A : For ESS products you no longer see VAT on commission. For non-ESS services you’ll see VAT on your commission fee and disbursement fee (for tips, on the commission fee).
Q : Which VAT rate applies to me?
A : The customer’s own EU country rate (17%–27%) — see the table above. VAT applies regardless of the payment currency used.