My Friend Signed Up Using My Referral Link. Why Do I Still Have 0 Members?

If your friend clicked your referral link but doesn’t appear in your referral list, it’s likely due to how they completed the registration process.

For a referral to be counted, the user must complete the sign-up on the same tab where they clicked your referral link.

If they switch tabs, close the browser, or open the sign-up page separately, the tracking may not register the referral properly.

How to Ensure Accurate Tracking

To make sure your referral is recorded correctly:

• Ask your friends to complete the sign-up without switching tabs

• Include a friendly note such as: “Stay on this tab to register!”

• Share this helpful guide:
  G2G Account Sign-Up Guide and Troubleshooting Tips

• Ask your friends to clear their cookies or use incognito/private mode before clicking your referral link.
  If they previously clicked someone else’s referral link, the system may still attribute the signup to that link — even if they click yours afterward. Clearing cookies or using a private browsing window helps ensure your referral is correctly tracked.

This simple tip can make all the difference in making sure your referral efforts are properly tracked!