How to Sign Up for a G2G Account
Go to the G2G homepage
Click the “Sign Up” button from the top menu
You can register using any of the following methods:
Connect via Facebook, Google, Twitter, or PayPal
Or sign up with your mobile phone number
Troubleshooting Sign-Up Issues
Mobile Number Requirement
Only mobile phone numbers are accepted for registration.
Landlines and VOIP numbers (e.g., virtual numbers) will not receive OTP codes.No OTP Received / "Limit Exceeded" Error
If you’re using a valid mobile number and still don’t receive the SMS OTP, or see a "Limit exceeded" message:Contact G2G Support
Provide your full phone number including international dialing code so we can investigate
“Try Again Later” Message
If you’ve attempted OTP requests too frequently, you’ll receive a “try again later” notice.Wait 24 hours before trying again
Or contact support with your complete phone number (with international code)
Phone Number Already Registered
If your number is already linked to an account:Use the login function and click “Forgot Password”
The reset email will be sent to the email linked to your account
If you’ve lost access to the registered email, contact support and provide phone bills from the last 3 months to verify your identity
Phone Number Blacklisted
If you receive a “Phone number blacklisted” message:This number cannot be used to register or update your account
You will need to use a different mobile number
Please note: this restriction is not imposed by G2G, and G2G support cannot override or assist with blacklisted numbers
Phone Number Blacklisting Notice
Users may see a blacklisting notice during registration or phone number update
If blacklisted, only solution is to register with a new mobile number
G2G cannot remove a number from the blacklist due to system restrictions