G2G Support Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I login to my account?
What is Two-Factor authentication (2FA)? How do I set it up or deactivate it?
How do I manage my profile?
How to change my mobile phone number?
How do I change my regional setting?
See all 15 articles
What is G2G Store Credit and how can I use it?
I do not have credit cards. What are the alternative mode of payment methods available?
How to request payment?
Payment request schedule & fee
I'm having issues with payment request. What can I do?
See all 7 articles
How to buy?
How do I know if a seller is trustworthy?
Seller did not deliver within the promised delivery time. What should I do?
I did not receive my order but the order details showed that the seller has delivered it.
Why is my purchase order status still in pending?
See all 19 articles
How to sell?
Seller's rules & regulations
I have delivered the order but the buyer did not confirm the delivery.
Why do I have to submit my photo ID for seller's verification?
Buyer login to the game account while boosting or top up service is in progress. What should I do?
See all 21 articles
News & Announcements
15th January 2020 - WOW Auction House Trading Notice
15th January 2020 - Selling of PUBG accounts
10th January 2020 - Delivery proof upload feature update and requirement
24th December 2019 - Dragonpay payment withdrawal notice
16th October 2019 - Official Launch of G2G Store Credit & G2gToken
See all 20 articles
GamerProtect for buyers
GamerProtect for sellers