Account (15)

• How do I login to my account?
• What is Two-Factor authentication (2FA)? How do I set it up or deactivate it?
• How do I manage my profile?
• How to change my mobile phone number?
• How do I change my regional setting?

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GamerProtect (2)

• GamerProtect for buyers
• GamerProtect for sellers

Payment (6)

• What is G2G Store Credit and how can I use it?
• I do not have credit cards. What are the alternative mode of payment methods available?
• How to request payment?
• Payment request schedule & fee
• I'm having issues with payment request. What can I do?

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Buying (19)

• How to buy?
• How do I know if a seller is trustworthy?
• Seller did not deliver within the promised delivery time. What should I do?
• I did not receive my order but the order details showed that the seller has delivered it.
• Why is my purchase order status still in pending?

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Selling (18)

• How to sell?
• Seller's rules & regulations
• I have delivered the order but the buyer did not confirm the delivery.
• Why do I have to submit my photo ID for seller's verification?
• Buyer login to the game account while boosting or top up service is in progress. What should I do?

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News & Announcements (16)

• 16th October 2019 - Official Launch of G2G Store Credit & G2gToken
• 25th September 2019 - Proof of delivery for WOW Classic
• 18th April 2019 - Labor Day Disbursement Schedule
• 29th March 2019 - Restricted Countries
• 29th January 2019 - Payment Collection and Withdrawal for Lunar New Year

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