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How Do I Change My Registered Email Address

To update your registered email address : 

1. Log in to your G2G account, and click your profile icon in the top menu. From the dropdown, select Settings and go to the Privacy & Security tab. 


2. Click the Edit button on the right side of the Email column, and complete the identity verification process by entering MFA code/enter account password. 


3. After completing identity verification, enter your new email address, confirm it by entering it again, and then click Continue.


4. Enter the OTP sent to your new email address then click continue.


5. Your Email has been successfully updated. 


Important Notes:

  • Email changes are allowed only once per month.

  • If Multi-Factor Authentication (MFA) is enabled on your account, you will need to enter your MFA code during identity verification.

  • If MFA is not enabled, you will be required to enter your account password.

  • If you are unable to log in to your account because you forgot your password, click “Trouble logging in?” on the login page, then enter the email address or mobile number linked to your G2G account and follow the instructions to set a new password.

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