GamerProtect keeps every transaction secure and fair. It provides protection for both buyers and sellers by ensuring that all orders are fulfilled as described and that verified transactions are handled transparently. Here's what GamerProtect covers for buyers and sellers:
Security Measures to Keep You Safe
At G2G, the transparency and security of every transaction matters. We use advanced SSL encryption with a strict verification process (eKYC) to prevent fraud and scam. Every transaction goes through a series of automated risk checks and manual verifications designed to detect suspicious activities, fake listings, or unauthorized payments before they can affect users. Our system analyzes multiple factors, including payment behavior, account activity, and trade patterns.
GamerProtect also requires sellers to provide authentic proof of delivery for every completed order. This proof is carefully reviewed in the event of a dispute to prevent falsified claims or manipulation. Similarly, buyers are safeguarded from scams such as non-delivery or items not matching the description, as their payment remains in escrow until the transaction is verified.
How Disputes Are Handled
Even with the best precautions, disagreements can sometimes occur. GamerProtect provides a fair and structured dispute resolution process to handle these cases quickly and professionally.
For example, if a buyer claims an order was not delivered as described, both parties are required to submit clear evidence (screenshots, chat records, delivery proof, etc.) through the G2G system. Our dedicated customer support team will then review the evidence, mediate between both sides, and make a decision based on fairness and verified facts.
Learn more: How Do I Open a Trade Dispute or Escalate an Issue?