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Requesting refund

Hi,

Purchased from a seller with a 1 hour guarantee, and it took over 4 hours for them to reply as below.
I'd rather not be associated with an account that has been closed.

 



Seller : Hello, (good) Thank you very much for your order in my shop, thank you! Glad to serve you, happy holidays

8:23AM

Me : Hello, it's been 90 minutes since this order was placed. Can you give me an update on its status?

9:40AM

Me : It's been well over 2 hours. If I don't get a response I will request a refund.

10:30AM

Seller : My account is closed, it may take some time

12:08PM


1 person has this problem

Hi Owen,


Kindly send an email to support@g2g.com and provide the order number for our respective team to check further.


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