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Requesting refund


Purchased from a seller with a 1 hour guarantee, and it took over 4 hours for them to reply as below.
I'd rather not be associated with an account that has been closed.


Seller : Hello, (good) Thank you very much for your order in my shop, thank you! Glad to serve you, happy holidays


Me : Hello, it's been 90 minutes since this order was placed. Can you give me an update on its status?


Me : It's been well over 2 hours. If I don't get a response I will request a refund.


Seller : My account is closed, it may take some time


1 person has this problem

Hi Owen,

Kindly send an email to and provide the order number for our respective team to check further.

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