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Seller Wont Reply and Way Past ETA

it has been 11 hours since i bought the product, order #8628085 .i have tried speaking to the seller all day but not one reply,the estimated time was 1 hour..
Would be pleased if u could solve this issue ASAP
Thank You

We apologize on behalf of the supplier for the unpleasant experience. It seems that your order has been delivered and completed, we thank you for patience and support regarding your order.

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