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Site shows seller is online, but the seller is actually offline

I ordered a game item from the seller when the site indicated that the seller is online, but when I went to chat with the seller to complete the order, the seller is offline and not responding to my messages.

The seller's ETA is 1 hour, yet it has been well over an hour at the point of writing this and the seller is still not online.

Is there anything that can be done to rectify this situation?

The order number is 8668525.

We will contact the seller on your behalf to complete the transaction for your order.

Rest assured, as we will have you notified as soon as we are able to get in touch with the seller.


Your patience is much appreciated and in the meantime, please let us know if you have any questions.

Thank you.

Hi is it possible to contact the seller to make the deal now? At the point of writing this. Thank you.

We have notified the seller to go online as soon as possible. In the meantime, please let us know if you have any questions. 

Thank you.

Alright the order was completed. Thank you very much for the help.

You're most welcome, and should you have any inquiries or require any assistance for your order, do not hesitate to send us your inquiries.  

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