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No response from the seller

I have been waiting for 2 hours, and my transaction still being verified, i thought the estimated delivery time was 1 hour, can you help me with this?


transaction ORDER# 8696729

Shasso is constantly working to improve the account security of our customers. In order, to ensure the integrity and security of your order,we will need your help to provide us with a valid and updated contact information in order for us to proceed with the processing of your order. Please sign in to Shasso and ensure the following information are valid and updated.


1. First And Last Name



Once changes is made, kindly contact our Live Support for order confirmation.


We would like to inform you that your order has been cancelled and refunded in Store Credits into your G2G account.


Kindly place a new order with us using the Store Credits available. 


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