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ORDER 9091671 - Payment sent but still pending

 This order was paid with BTC and confirmed through Bitpay, but the order status still says "pending".

1 person has this problem

 same problem with order 9093296

It's now been "verifying" for a day; if you can't verify it just refund it at this point. Never taken this long before.

Hi James,

Kindly take note on your order status as below:-

Order 9091671 - Order has been canceled and we will issue a refund to your account and the funds should be available to you within the same day or 5 business days. Refunds for Credit Card purchases may take a period of 2 weeks for the refund to reflect in your account. Please contact us at for more information on the status of your payment refund.

9093296 - Order has been delivered and marked as completed. 

same problem with ORDER №9351203

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