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No payment was made for this order

Hi, I just made a payment for order no - 9177718.

However on the purchase order page it says that no payment was made for this order. 

I have a confirmation email from G2G and my bank saying that the purchase was successful. 

Could you please confirm. Thank you

This order has been fully delivered. If you require futher assistance, please do not hesitate to contact us. Thank you.

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