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Order #549999

Order #549999.
The buyer "ordered a mythic15+ boost (in time)". But we were busy in other order at that moment and miss that.
We answered him later after finishing our previous order.
10 minutes later he said "
Canceling my order" and stop chatting with us.
Can you please tell us what we need to do to ensure that our ranking of completed orders is not lowered because of this canceled order.

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