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Support Issues

I submitted a ticket over 1 Day ago with no responds except for bots, then I go to charge back the purchase via PayPal then within 3 hours of that I get an email giving me reasons to not charge back (not sure if this was a bot or person). But I am really disappointed with the support area of this website and I will not be buying from this site again. 

Lets see if this gets their attention 

- Jack

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