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Unable to withdraw money

 I"ve sold an account here 7 days ago, verification team didn't approve my ID verification for some odd reason, even sent them a photo of me holding it, and now i can't get my money, i want a solution on this, sent 3 emails to the verification team and nothing yet

Same thing, but my problem is, they disabled my payment withdraw thing, and i cant withdraw my $20 USD, i've had better experience at playerauctions


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