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CheaperShops changed password of an account i bought from him 19 hours ago.

Yesterday i got my Fifa 18 Origin account from CheaperShops, order №10640914.

After 19 hours, account password was changed. I clicked "forgot password" like 10 times and expected recovery, but no mails in my inbox. 

I can't contact him since there is no chat button, and when i click the one on the top it says that i can't chat because there is no processing orders. 

I want a refund or a working account.  

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