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E-check has cleared. Order still cancelled

ORDER №11229142 

I placed the order 10-13-18, and the e-check cleared my bank 10-16-18 (see attached). My order page still says my order is cancelled even though it has been paid.

Can you please FULFILL the order? 

1 person has this problem

happened to me and i just reported this problem too, did you solve it or they gave your money back?

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