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Knowledge Base G2G

Payment

Buyer payments and seller withdrawals

  • Store Credit
    Store credit are stored value credits purchased at our store. It is an alternative payment method to using credit cards...

    2019-01-03 10:48:43 +0800

  • Types of Alternate Payment Options For Buyers
    If you wish to BYPASS G2G verification process, please consider these alternative payment options. Once payment is received via these...

    2019-01-16 10:24:17 +0800

  • Payment Methods Available For Payment Request
    PayPal (USD)  ✔ Payment cut-off time is at 14:00 (GMT+8) and payouts at 18:00 (GMT+8) from Monday to Friday. (except...

    2019-01-16 10:22:06 +0800

  • How To Request Payment
    1. Go to "My G2G" and click "Payment". You can choose to convert your funds or proceed with the withdrawal....

    2019-01-16 10:22:43 +0800

  • Payment Request Schedule & Fee
    When a sold order is in completed status (see definition below), the payment will be provided as seller credit. Seller...

    2019-01-16 10:23:06 +0800

  • Payment Request & Disbursement Issues
    Withdrawal transaction has been cancelled - Technical issue with payment gateway Solution: Please withdraw again and we will process the...

    2019-01-16 10:23:54 +0800