Submit a Ticket
New Support Ticket
How can we help you today?
How do I login to my account?
What is Two-Factor authentication (2FA)? How do I set it up or deactivate it?
How do I manage my profile?
How to change my mobile phone number?
How do I change my regional setting?
See all 15 articles
GamerProtect for buyers
GamerProtect for sellers
What is Store Credit and how can I use it?
I do not have credit cards. What are the alternative mode of payment methods available?
How to request payment?
Payment request schedule & fee
I'm having issues with payment request. What can I do?
See all 6 articles
How to buy?
How do I know if a seller is trustworthy?
Seller did not deliver within the promised delivery time. What should I do?
I did not receive my order but the order details showed that the seller has delivered it.
Why is my purchase order status still in pending?
See all 19 articles
How to sell?
Seller's rules & regulations
I have delivered the order but the buyer did not confirm the delivery.
Why do I have to submit my photo ID for seller's verification?
Buyer login to the game account while boosting or top up service is in progress. What should I do?
See all 18 articles
News & Announcements (14)
18th April 2019 - Labor Day Disbursement Schedule
29th March 2019 - Restricted Countries
29th January 2019 - Payment Collection and Withdrawal for Lunar New Year
8th November 2018 - G2G is ending support for Mexican Peso and Brazilian Real
4th October 2017 - Revision of Seller Profession Level
See all 14 articles
What do you guys think of our built-in seller & buyer chat system?
Fine, but needs improvement
Tweets by @G2Gdotcom