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What is G2G Store Credit and how can I use it? (Not applicable to Singapore Users)

G2G Store Credit is an alternative payment method to using credit cards when making purchases. With a readily available line of credit in your account in the form of G2G Store Credit, purchases can be made quicker with minimal hassle.

How do I get G2G Store Credit

1. When an order is refunded (except Singapore).

2. When you redeem G2G Points.

3. If you are a seller from Malaysia or Indonesia, you may withdraw the payments to G2G Store Credit.

Can I topup G2G Store Credit?


Using G2G Store Credit

Place an order like you normally would. The G2G Store Credit in your account will be deducted to pay for the order. If there is insufficient G2G Store Credit available, you will be asked to select a payment method to pay for the remaining balance of your order. On the other hand, if the order is paid in its entirety using Store Credit, handling fee will not be imposed.

Checking Statement And Balance

1. To view your G2G Store Credit statement, click on your profile icon on the top menu and select G2G Store Credit. Then click View Statement.

2. You will be shown the record of G2G Store Credit transacted in your account.

 G2G Store Credit purchases subject to taxation?


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