If you sell on G2G as a business, you can upgrade your existing account to a Business Account directly from your profile, without creating a new account. A Business Account displays your official business identity in the marketplace and requires a valid business registration document, which varies by country.
Why Upgrade to a Business Account?
Upgrading to a Business Account offers several benefits:
- A verified “Business” badge on your profile, adding credibility in the marketplace.
- A more professional impression for buyers and partners.
- Separation of business and personal finances, making bookkeeping easier.
- Display your company name and logo to strengthen your brand.
- Greater buyer confidence and store visibility.
Before You Start: What to Prepare
Prepare the following information and documents. The exact business document depends on your country — see Examples of Documents Required for Business Account Sign-Up [MY/SG/ID]:
- Business information: company name, business registration number, and registered business address (and operating address, if different).
- Representative information: role (director/non-director), full name, date of birth, identification number, contact number, and email.
- A valid business license/registration document for your country — for example, SSM Business Profile (Malaysia), ACRA BizFile (Singapore), or NIB & Kemenkumham (Indonesia).
- A letter of authorization (if the registrant is not a director), a director list, and proof of business address.
Indonesian sellers: your business document is your NIB. If you don’t have one yet, see the How to Get an NIB guide first.
Steps to Upgrade (from your existing account)
- Log in to your G2G account.
- Go to your Profile Page.
- Click “Upgrade to Business” button.
- Fill in your Business Information, Representative, upload the required documents for your country, and complete the Verification process.
- Submit your application. The review process usually takes up to 2 business days.
After You Upgrade
- You’ll receive an email notification once your Business Account is approved.
- A “Business” badge will appear on your profile.
- To update your business information later, see How Do I Update My Business Information?.
Important Notes
- If your application is rejected due to missing or unclear documents, you’ll receive an email with instructions to re-upload.
- Your company name must match your legal documents and cannot be changed afterward.
FAQ
Q : Do I need to create a new account?
A : No, the upgrade is done directly from your existing account.
Q : How long does the review take?
A : Usually up to 2 business days.
Q : Can I switch back to an individual account?
A : No, once Business Account is confirmed, cannot revert to personal account.