Buying

How to buy?
1. Before placing order, remember to disable the pop-up blocker of your web browser. Click on the "Buy Now" button after you have decided on the...
Thu, 8 Aug, 2019 at 4:58 PM
How do I know if a seller is trustworthy?
G2G imposed strict rules and policies for our sellers to adhere to. You shouldn’t be worried about making purchases from our sellers. The payment will be pr...
Mon, 5 Aug, 2019 at 12:51 PM
Seller did not deliver within the promised delivery time. What should I do?
Try to contact the seller via the Chat Application to inquire about the delivery status. If the order is not delivered and the seller cannot be reached for ...
Mon, 5 Aug, 2019 at 12:55 PM
I did not receive my order but the order details showed that the seller has delivered it.
Try to contact the seller for clarification. If the seller cannot be reached, click "Did Not Receive" on the receipt confirmation to notify us so ...
Mon, 5 Aug, 2019 at 12:59 PM
Why is my purchase order status still in pending?
While it is a rare occurance, sometimes it may take 15 minutes for payment gateway to clear the transaction. Some other reasons are as follow: For online t...
Thu, 1 Aug, 2019 at 12:23 PM
Buyer purchase order tracking and cancellation request
Order Status & Cancellation Request 1. When you place a new order, an email and alert will be sent to notify the seller. If you cancel the order ...
Tue, 24 Sep, 2019 at 12:05 PM
How do I contact the seller?
Note: Any transaction or communication made outside of G2G.com will not be covered under GamerProtect. 1. Buyer and seller can communicate with each o...
Thu, 1 Aug, 2019 at 12:55 PM
Trading safety guidelines
DON'TS 1. DON'T return the in-game items under any circumstances and regardless of the reasons given, even if it’s the same character that just t...
Tue, 3 Dec, 2019 at 2:07 PM
What is the risk of account trading?
Unless game account trading is officially sanctioned by the game account publishers and game developers, account trading is against the End User License Agr...
Mon, 5 Aug, 2019 at 3:33 PM
Refund Policy
1. All sales are final at G2G and refund will not be given unless the item received is not working or as described. In this case buyers will be covered unde...
Mon, 9 Dec, 2019 at 4:14 PM