Yes. If you purchased a software, app, or account with limited-time access (for example, 3-month, 6-month, or 1-year access) and encounter any problem during the access period, you can still contact us to report the issue. Please provide as many details as possible, including your order number, the product purchased, a clear description of the problem, a video recording showing the issue, and any error messages displayed. This will help us review and assist you more effectively.
G2G Support Center