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Refund Policy

Modified On: 2019-04-26 12:56:55 +0800

1. All sales are final at G2G and refund will not be given unless the item received is not working or as described. In this case buyers will be covered under GamerProtect.

2. Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and in working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and finalising the transaction, after which the payment will be released to the seller. The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints is raised or made by the relevant Buyer to G2G within seventy two (72) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders which are finalised and completed. 

3. Credit card payment refund will take around 7-14 working days for processing depending on the banks. Online payment and Bank transfer payment methods will be refunded to your G2G account as Store Credit. 

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