Go to your account settings and click on "Privacy & Security".
Click "Edit" next to your current phone number.
Verify your identity by entering your password or MFA (Multi-Factor Authentication).
Enter your new phone number. You will need to input the One-Time Password (OTP) sent to your new phone number to complete the process.
Important Note:
For users in Indonesia, Malaysia, or Singapore who wish to change their phone numbers (including changes between these countries or to other countries), please be aware of the following:
Loss of Account Balance: Once the change is complete, all G2G points, shopping vouchers, and seller balances will be cleared. If you are a G2G seller, all your store listings will be automatically deactivated.
Supported Phone Numbers: G2G currently only supports mobile phone numbers from legitimate carriers. Landline, VoIP, or virtual numbers are not accepted.
Blacklisted Numbers: If your new number is on our blacklist, you will need to use a different number.
Essentially, changing your phone number for users in these specific regions will result in a complete reset of your account balance and seller information.