Withdrawal request schedule & fee

* For Singapore users, please refer to this article

When a sold order is in completed status (see definition below), the payment will be provided as seller credit (except Singapore users). Seller credit can be disbursed to the selected payment gateway in G2G. The disbursed fee charged to users will be subject to the tax regulations applicable in each user's respective region.  For security reasons and in accordance with GamerProtect policy, the processing time of the payment remittance is based on seller ranking. All sellers are also reminded to upload proof each time a delivery has been made.

*Completed status:

(i) When buyer has confirmed delivery via order page (sellers are encouraged to inform buyers to confirm order once FULL delivery has been made), or

(ii) If the buyer does not confirm receipt of order 3 days after full delivery has been made

(iii) Exception applies to "Account service", whereby seller credit will only be issued after insured period, upon completion of order.

IMPORTANT NOTES: 

- For bank transfer account holder name, only English alphabet is supported. G2G account and payment account names must match exactly. Mismatched names or using other characters may cause withdrawal failures and bank fee losses.

- Sellers can only withdraw payment when at least USD 11 worth of goods is sold.

- Sellers must be verified to withdraw payment.

- Actual amount received may vary after receiver payment fee is charged by payment gateway (if applicable).

- Your local banks might impose intermediary bank fees and extra charges when receiving payments from your end. Check with your respective bank on the intermediary cost before withdrawing.

- As the seller, you are responsible for covering the cryptocurrency network fee for the transaction. Since these fees fluctuate based on network conditions and can vary between different cryptocurrencies, we cannot provide an exact amount. We recommend checking the current network fee for your chosen cryptocurrency using your preferred wallet or exchange just before initiating the transfer. This will help you accurately estimate the cost and factor it into your final received amount.

- Once the payment for PayPal has been sent, sellers will have to contact PayPal directly if they wish to cancel the payment or make any changes.

- With effect from December 16th, 2022, Payoneer will cease services in Russia and close all new registrations from Russia on December 1st, 2022. The last payment withdrawal date is on December 1st, 2022.

- Region restriction applies for Crypto withdrawal: https://support.triple-a.io/knowledge/why-cant-i-use-triple-as-services-in-my-country

- Crypto Currency withdrawals require a minimum amount of USD 100.

- Global Bank Transfer (USD) available country
Australia, Bangladesh, Colombia, Czechia, Egypt, Hong Kong, India, Indonesia, Japan, Kenya, South Korea, Mexico, Malaysia, New Zealand, Nigeria, Oman, Philippines, Singapore, Sri Lanka, Thailand, Turkey,  Vietnam, South Africa

- IBAN Global Bank Transfer (USD) available country

United Arab Emirates, Switzerland, Denmark, Hungary, Israel, Norway, Pakistan, Poland, Qatar, Romania, Sweden, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland.

- European Economic Area Countries (EEA) For Local EU Bank Transfer (EUR) EEA only

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland.

Payment Partner's Terms and Conditions: 
Tazapay Pte. Ltd: https://tazapay.com/legal/buyer/termsandconditions/sg