Sell your items at G2G Marketplace with peace of mind and let GamerProtect handle all necessary verifications so you can focus solely on your trades.
Coverage provided to sellers under GamerProtect:
Chargeback Liability: This applies when a buyer attempts to file for an unauthorized payment refund (chargeback). If the seller can provide complete delivery proof based on our service requirements and qualifies for seller protection, they will be safeguarded from any potential losses.
Compliance with Terms of Service: Your account and product listings must comply with our Terms of Service to be covered under GamerProtect.
What is not covered under GamerProtect:
Product or Services Not as Described
Non-Delivery of Order
Intentional Fraud or Scam: A seller’s account will be permanently suspended, and G2G reserves the right to recall all payments disbursed to the seller and pursue legal action.
Proof of Delivery:
Please upload delivery proof immediately through your Sold Order page upon delivery of the order. We will no longer accept delivery proof sent to our mailbox. If the delivery proof is not found in your Sold Order or uploaded within the stipulated time frame, we will assume no delivery proof has been submitted by the seller. Decisions will be made based on this in the event of a trade dispute. The system now supports uploading both image and video files:
(a) Supported Formats: jpg, jpeg, gif, png, mp4, 3gp, mov, wmv, avi, flv
(b) Size Limit: Maximum 100MB per file
(c) Quantity: Maximum 150 files per order
For orders exceeding USD 500.00, sellers are required to keep a copy of video proof. Certain games may also require video proof regardless of the trading amount—please refer to our guidelines.
For Account Services, this includes screenshots of account information such as login email and password, which you submitted through G2G to the buyer.
For games that support email notifications: Screenshots of such notifications indicating changes made to the sold account, such as login IP or device changes.
Any screenshots to validate the completion of transactions must also be included as proof.
For other game services, screenshots or video proof must show the buyer's character ID and the quantity before and after the delivery.
G2G reserves the right to cancel the order if the seller is found to have submitted incorrect or fake proof of delivery.
Additional:
G2G proactively monitors all activity on the Marketplace, but you can help identify any suspicious activities by reporting them to us if you find any user violating our terms and policies, including any exploits, abuse, or solicitation for private deals.