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Items, Skins, Coaching Delivery Proof Requirement

Note: This is a general guideline. Each game may have unique proof requirements. Please follow specific rules for each game when applicable.


Required Delivery Proof Elements

Sellers must capture delivery proof clearly showing the following information:

  1. Recipient's name

  2. Quantity delivered

  3. Item name or description

  4. Server name

  5. Trade completion notification

  6. System message confirming the delivery has been completed

These details should be captured via screenshots or video recordings that are clear, readable, and timestamped where possible.


Additional Information

  1. Upload delivery proof only through the Sold Order page upon completion of the order.
    Delivery proof sent via email will no longer be accepted.
    If no proof is uploaded within the required time frame, it will be treated as unsubmitted, and G2G will make decisions accordingly in any dispute.

    • Supported formats: jpg, jpeg, gif, png, mp4, 3gp, mov, wmv, avi, flv

    • File size limit: 100MB per file

    • Upload limit: 150 files per order

  2. For orders above USD 500, sellers must retain and submit video proof of delivery.
    Some games may require video proof regardless of the transaction amount.
    Please refer to this guideline for more details.

  3. Screenshots verifying the successful completion of the transaction must be included as part of the delivery proof.

  4. All images or videos must clearly display the buyer’s character ID, along with the quantity before and after delivery.

  5. If your screenshots or videos are not in English, include a brief translation or explanation of the content.

  6. G2G reserves the right to cancel orders if false, misleading, or insufficient delivery proof is provided.

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