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Gift Card Delivery Proof Requirement

Note: In case of a trade dispute, the seller must promptly submit the following proofs for G2G’s review.

Required Proofs

  1. Gift Card Code Screenshot
    A screenshot showing the Gift Card Code from the Sold Order details page.

  2. Redemption Attempt Screenshot
    A screenshot of the Gift Card code being entered on the respective redemption page or platform, clearly showing the error message if the code is invalid or already used.

  3. Publisher Support Logs
    A screenshot of the official support response from the publisher, indicating the date, time, and location of the card usage.


Additional Information

  1. File Submission Guidelines
    During a trade dispute, please upload all required documents via the Sold Order page. The system accepts both image and video formats:

    • Supported Formats: jpg, jpeg, gif, png, mp4, 3gp, mov, wmv, avi, flv

    • Size Limit: 100MB per file

    • Quantity Limit: Up to 150 files per order

  2. Non-English Content
    If any proof (screenshot or video) is not in English, please include a brief explanation or translation of the content.

  3. Fraudulent Submissions
    G2G reserves the right to cancel the order if any submitted proof is found to be incorrect, misleading, or falsified.

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